We are happy to help you choose a saree, check on an order or sort out an exchange. Write to us or message us on WhatsApp and we will get back to you within one business day.
Hours
Monday – Saturday, 10:00 AM – 6:00 PM IST
Closed on Sundays and public holidays
Before You Write
- Tracking an order? See My Account → Orders or the tracking link in your shipping email.
- Colour mismatch? Email a clear photo of the saree with your Order ID to support@banarasera.com within 24 hours of delivery.
- Want to cancel? Orders can be cancelled before dispatch. Message us with your Order ID as soon as possible.
Read our Shipping & Delivery Policy, Refund & Exchange Policy, Terms & Conditions and Privacy Policy.
